Shipping & Returns
Shipping times vary based on stock. Many of our products shown on our website are in stock, however some are made to order if they are a seasonal item, a hot seller, or custom made. Please allow up to 1 week for your order to be processed plus shipping time.
Custom orders make take up to 3 weeks to produce as we work very closely with our customers to ensure the final product is exactly what our customer is looking for.
Shipping is a flat rate of $16. We ship flat rate but due to the fragile nature of our products, shipping also requires extra padding and stability to keep your products safe.
Once your order has shipped you can expect delivery within 3-5 business days. Wicked Ribbon is not responsible for lost mail or wrong delivery addresses.
If you are local to us in Sycamore, IL we are more than happy to meet you halfway for delivery. We will deliver up to 25 miles (one way).
All sales are final. If your order breaks during shipment you will need to document it via photos and make a claim through USPS. All orders ship with insurance added to cover damage. We do not handle broken items and do not accept returns.